You might have made the decision to work with a third-party logistics service to help you with shipping out products to your customers. If this is the case, then you might be wondering if there are any tips for success that you can follow in order to get the best experience with a third-party logistics company.
Choose the Right Company
First of all, you can help ensure that you have a great experience with your third-party logistics company by choosing the right company in the first place. Ideally, you will probably want to look for a big company that has multiple trucks, trailers, and drivers, since this can help you ensure that there are no issues with getting your freight out if a truck breaks down or a driver is unable to work for some reason. You might also want to look for a tech-savvy company that has the newest and best technology. There is a lot of information out there about the big third-party logistics companies, so you can do some independent online research about these companies. Additionally, the professionals from these companies should be happy to talk to you about what their company has to offer, so you can always talk to representatives from a few different logistics companies to get an idea of which company you should hire.
Take Advantage of All of the Services That They Offer
Many people never take advantage of all of the different services that their third-party logistics company can help with. However, if you want to maximize your experience, you should inquire about all of these different services and take advantage of them. For example, many of these companies will help with warehouse storage, packing, and more. You can make things easier for yourself, and your employees and can do a better job of packing and shipping your items to your customers. This can be a good way to improve things both for your business and for your customers.
Read Their Reports
Your third-party logistics company will likely provide you with reports about how many loads they shipped for your company, how much they charged you, what their on-time percentage was for getting your freight to its destination in a timely manner, and more. Take the time to read these reports, since they can provide you with valuable insight. Also, if you have your own feedback about the company's performance, don't be afraid to speak up so that they will know how to best serve you and your company.